Advice from Wharton: How to Use AI in Business Writing



As more than half of U.S. workers use AI, it’s plain that business communication students must learn to use these tools strategically and responsibly. According to advice from the Wharton School at the University of Pennsylvania, grads entering the workforce need to embrace AI or they risk being left behind. Consequently, understanding the ethics and norms for AI use in professional settings has become a mandatory skill for business students.

Acquiring AI skills begins with understanding the serious risks of uncritically accepting AI-generated content instead of producing original prose. The greatest danger of merely copying AI-written text is that AI can generate inaccurate content. Hallucinations—falsehoods woven into accurate information—abound in generative AI; therefore, users must cross-check and verify AI output.  A quick cut-and-paste is, plain and simple, a disaster waiting to happen.

Subscribe to continue reading

Subscribe to get access to the rest of this post and other subscriber-only content.